Unfortunately, our drivers are not permitted to deliver to your door as they must always keep the truck within their eyesight to prevent theft issues.
However, the drivers may deliver to the main floor/lobby, and we have found that many customers coordinate deliveries with their property manager or concierge. There is also a note section specifically for drivers where you, the customer, can add helpful tips to help make a successful delivery. Additionally, deliveries are often made before or after business hours, so if there is an access code necessary to enter the building during these times, we would need to note that information for the driver.